Tuesday 16 March 2021

Don’t fall into tech/computer support scam

Hi everyone

In today’s blog post, I will talk about tech support scam. 

Tech support scam is a form of confidence trick. They (scammers) would maliciously pose themselves as IT technicians just to con the person, claiming there is a problem on PC (personal computer) despite there is nothing really wrong with your computer (& mine). 

That happened on my personal experience. Although I was not really scammed by tech support scam. It was my mother sadly. 

Few occasions, that happened to my mum three times 2018, 2019 & this year 2021. 


I said to my mother load of times before that if there is any problem with computer in terms of computer being slow or having too data/storage space (which we have that computer since December 2018) then she would ask me to clear it (remove folders especially that are not used & those are not supposed to be there. It’s just my younger brothers mostly my 15 years old brother were the ones to download). Downloading too many games & Anime photos. Some of it contain computer virus & inappropriate photos (which i keep saying to my 15 year old brother to stop looking at inappropriate photos from anime like nudity & porn/sex stuff). 


The point is that my mum shouldn’t had give computer access to those type of people. They are not proper IT technicians. & if they are then they should had know


Clearing megabytes (MB), gigabytes (GB) and terabytes (TB) is something everyone must do to not have many many files/folders & apps without the need of fraudulent scammers who knows no better & no one wants a empty stuff on computer or laptops or smart iPhones or tablet computers (which mostly it happens to many people on desk computer/PC).  Which unfortunately my mum doesn't seem to understand fully. At least now she understands. 


They (scammers) doesn’t know anything. 


With IT repair shop/clinic, amount of price can be expensive but not that expensive given I know some people who are genuinely proper IT professional. Technicians (IT technicians) who knows to fix any problems. Scammers as we know are lowlifes.


You see, before the Covid & lockdown in the past, if there is any issue with my computer (slow computer or too many space storage for files & folders), my mum would take it to IT repair clinic (shop/store/centre) where there are truly IT professionals (IT technicians & computer specialists) who knows how to deal with problems & that all. Scammers, they don't know s**t. They don't have a correct information (even some of scammers were IT professional) other than scamming anybody by false claiming there is something wrong with anything like computer (which it is not really true at all given it is all perfectly and normally okay).


Now everything is shut even including IT repair shops as we are in Covid 19 lockdown. So even if there is a problem, my mum shouldn’t had gone to those fraudulent people & give computer access to them who could potentially do anything horrible like removing almost everything like important stuff & possibly end up with nothing on computer. 


Now in previous weeks, I have said a lot on my previous blog posts about fraud and scams so this one is the latest blog post about fraud and scam. This time, technical scam/fraud like the one I just talked about. Tech support scam. 


Here are my previous blog posts about other scams.


mrlimitless95.blogspot.com 


mrlimitless95.blogspot.com 


Here are my tips 


Tip 1: If you received any phone call on your phone or telephone from fraudulent scammer claiming to be from IT/ICT tech support team of any company like Microsoft & that they say that there is something wrong with your computer, do not believe the word of it. Just don’t believe what the scammer say. They got nothing (no sufficient evidence to back it up) other than deceiving an potential innocent victim into the devastating situation. 


Tip 2: When the scammer call you, understand that the person (him or her) is not genuine & that his/her phone number is a phone that person who had been called would struggle to call him/her in a response. Spoofing a caller ID especially in this day and age is really problematic including when scammer took advantage of the organisations like Norton & Microsoft by trying to tarnish the reputation of the companies and to give them a bad name. Scammer can even claim to be someone different which we know that we people have to make sure that we do not fall for it. 


And tip 3: Be fraud smart. Take it from me (the person who have been victimised of fraud and scam on 5 occasions). It is never a good feeling to be humiliatingly taken advantage by criminals & fraudulent scammers who does not have shame of victimising innocent people to be victims of any sort of scam and fraud. 


So that is all I can say about Tech Support Scam. 


Here are the sources if you want to know of how to stay safe & making sure of not being victimised of tech support scam & all types of scam. 


support.microsoft.com 


us.norton.com 


tradingstandardsecrime.org.uk 


computing.which.co.uk 


google.co.uk 


google.co.uk 


met.police.uk 


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